Helmut Krcmar undertakes research into the fields of information and service management, computer-supported cooperative work and information systems for IT service providers. After studying business management, he worked as a post-doctoral fellow at IBM Los Angeles Scientific Center and as an assistant professor at various universities in the USA. He held the Chair of Business Information Technology at the University of Hohenheim from 1987 to 2002.
Since 2002, he has been Professor of Information Systems at the Technical University of Munich and Academic Director of the SAP University Competence Center @TUM there. In addition to his academic research, Helmut Krcmar has initiated various IT networks, including the CIO Circle, and is actively involved in many different innovative groups and projects. At ACENT, he advises clients on aspects of IT management and digitalisation.