Perfomance Management

Increase your Business Performance

Our “Performance management” range of services support you as you stabilise and optimise what you have achieved, both following successful change projects as well as with a view to existing structures and processes.  We show you ways to maximise the benefits from resources used, identify efficiency restraints and cost drivers, and possible quick-wins. 

We will send you concrete suggestions for action on how organisation and governance can be interlinked in a future-proof manner. We work together with you to develop the right model and a bespoke approach for your company, which also includes agile methods, the creation of common values for adaptive governance and the commitment of everyone involved. There is no “one size fits all” solution here. We also provide these services as an advisory service. 

Cost analysis
In the digital age, information technology has finally matured from a cost factor to a fully-fledged production factor. Traditional cost reduction programs fall short of the mark. Instead, companies must use of their IT budgets in such a way that they support the profitable growth of the company as much as possible. At the same time, they must optimise the associated costs in order to remain competitive. In our cost analysis, we combine cost optimisation and benefit maximisation.

Quick wins, consolidation and transformation
As a result, you receive a catalogue of concrete suggestions to use your IT budget more efficiently and to increase your company’s value. Depending on the implementation period, distinguishing between these potentials according to quick wins, consolidation and transformation has proven successful in our projects. Quick wins mainly result from the elimination of inefficiencies in demand management, projects and vendor management. You reduce your IT costs without compromising on benefits and quality. Consolidation prioritises cost optimisation and benefit maximisation. The consolidation of applications, transparent purchasing processes and the more efficient use of personnel are determining issues here. The transformation phase is determined by maximising the benefits of IT. A future-proof architecture and the optimisation of your business processes determine your agenda here.

Support with experience
The implementation of identified quick wins as well as consolidation and transformation measures often requires experience and specialist knowledge in various areas of information technology. We support this process as sparring partners for responsible employees, as an extension of the arm of your management and, in larger projects, also as consultants or project leaders. In this way, we work together to ensure that the desired success is also achieved with the identified potential optimisation.
Modern governance 
To secure everything that has been achieved through clear processes, the rules of the game and responsibilities and to create transparency for decision-making and control through monitoring: these are the traditional goals of IT governance. However, we believe that this focus alone is no longer sufficient to secure competitiveness in an era of digital change. Modern governance is adaptable, unbureaucratic, thinks about paths to the future and enables fast learning. Benefit from our wide-ranging experience in various industries and company situations here.

Cooperative approach 
At its core, effective, well-accepted governance is based on shared values and the overcoming of different, often conflicting interests. We help you with our cooperative approach, which incorporates all key stakeholders in a structured manner at an early stage.

Optimised governance 
Together, we ensure that business models, the corporate and leadership cultures as well as the strategic goals are reflected and supported to the necessary extent. Adaptability also means that governance enables the correct design of service provision involving the different departments, and requires flexible process and structural organisation as well as an openness to innovative solutions. Our goal is to work with you to develop and implement a governance system which is optimised for your challenges, and which fully applies the desired effect in practice (not only in theory).

Success Stories

International Recruitment Agency

Impact of Digitalization

Analysis of the impact of digitalization on the business model, development of scenarios to adapt/realign individual business areas, derivation of scenarios for the required IT budgets
International Insurance Group

Analysis of global SAP Licence Management

Cost and usage analysis of more than 60,000 SAP licences worldwide, identification of untapped licence potential, catalogue of measures to optimize licence management, catalogue of activities to optimise licence management and the associated OPEX/CAPEX
International Insurance Group

Optimization Of Global IT Costs

Analysis of IT costs of global IT services of more than 200 international companies, identification and evaluation of optimization potential of the international companies, development and implementation of a catalogue of activities for a more efficient use of global IT budgets
Manufacturer of Medical Technology

IT Strategy and Digitalization

Advising the CIO on IT strategy development in the light of the digital transformation of the industry, positioning of IT and IT marketing within the company, definition of scenarios for the efficient use of IT budgets
International Insurance Group

Global IT Cost Optimization

Optimization of the costs for global IT services, implementation of costing, planning and control for the global IT services at more than 200 international companies
International Transport Company

In-house Service Levels

Analysis of potential future in-house service levels for individual IT services, parameters: potential personnel requirements, the value of IT services, significance to business processes, output: cost-benefit scenarios for the inhouse services with catalogue of optimisation measures
International Transport Company

IT Service Management

Concept design for and implementation of IT service management for all IT services and processes at the company, mapping of the service, planning, forecasting and financial processes in the SAP system, derivation of optimization activities
International Pharmaceutical Company

IT Service Management

Optimization of the structure and processes of IT service management, concept design for and implementation of a financial and controlling system for global IT services, derivation and implementation of measures for more efficient use of IT budgets
International Engineering Company

Global IT Project Planning

Development of a system for the detailed planning, scheduling and approval of costs, investments and resources for global IT projects and operations, derivation and implementation of measures for more efficient use of IT budgets
International Standardization Body

Analysis of IT Service Management

Analysis of all processes relating to IT service management, distribution of tasks in the IT area, review of the IT service catalogue, analysis of the commercial control system, creation of a catalogue of optimization activities for more efficient use of IT budgets
International Bank Group

Optimisation Of Global IT-Budgets

Analysis of the entire financial accounting system at the IT service company, review of the service structure, service level management and cost structure, creation of an optimization concept
Food Company

Optimization of Commercial IT Service Management

Review and optimization of commercial processes in global IT service management, restructuring of planning and costing for the IT services, implementation of a reporting and key figure system
International Bank Group

IT Programme and Project Controlling

Introduction and implementation of system-supported programme and project controlling, including budget and resource planning, forecasting and settlement for international IT projects
Federal State Data Centre

IT Project Controlling

Setting up of a system of planning, budgeting and controlling for all IT projects in the organisation, including comprehensive project reporting and project risk management
Federal State Company

IT Controlling

Support for the CIO/CFO in the setting up of a commercial control system for the company, mapping of the controlling processes in the SAP system, implementation of an indicator system (KPI) and a balanced scorecard
Production Company

Sourcing Strategy

Implementation and changeover of sourcing models for data exchange solutions and schedulers (Automic UC4, SAP EDI), concept design for a target architecture, tender process and provider selection, transition/transformation
Federal State Ministry

Federal State-wide IT Controlling

Setting up of IT controlling for federal state-wide IT activities, particularly budget management, provider management, project controlling and control of the federal state date centre
International Telecommunication Company

IT Cost Optimisation

Analysis of global IT costs for each business area, correlation of costs and user requirements, analysis of internal clearing processes, determination of potential optimization measures
International Telecommunication Company

Global IT Financial Management

Restructuring of the financial accounting processes for internal IT services, concept design for a company-wide planning and reporting system, mapping in the SAP system
Engineering Services Provider

Cost Optimization

Structuring of IT costs according to business process, analysis of cost drivers and investment requirements on the basis of the new business strategy, derivation and implementation of measures for more efficient use of the IT budget
Recruitment Agency

IT-Strategy

Support for the strategy process, development of an IT strategy and innovation concept based on current digitalization trends, creation of a five-year transformation plan
Recruitment Agency

IT-Strategy

Advising the CIO on the creation of a long-term IT strategy, analysis of potential taking into account the latest digitalization trends, drawing up of a transformation plan
Personnel Services Provider

Salesforce Organisation

Interim establishment and management of a Salesforce team, structuring of tasks, more effective integration with department areas, stabilisation of companywide Salesforce landscape
International Insurance Group

Analysis of global IT Management

Analysis of the management processes for global IT services at more than 200 companies, evaluation of the service content, cost and usage analysis for individual services, catalogue of optimization measures
International Insurance Group

Global IT Service Management

Restructuring of IT service management for more than 200 international companies, implementation of a international service platform
Laboratory Services Provider

Application Landscape Harmonisation

Design of consolidation of different laboratory systems onto a single platform for companywide distribution logistics, platform selection, project planning and structuring
Medical Technology Manufacturer

360° IT Analysis

Complete analysis of existing IT organisation, processes and systems, evaluation with a view to digital developments in the medical area, generation of potential optimisations, catalogue of measures
IT Provider of a Bank Group

IT Governance

Implementation of a new organizational structure, adjustment of all service and management processes, realignment of the sourcing model, implementation of a results and quality-oriented KPI control system
International Transport Company

Analysis of IT Service Management

Analysis of potential of the IT service processes and structure and for the provision of services, analysis of usage and costs for individual services, creation of an optimization catalogue
Energy Supplier

Implementation of a complete IT Organization

Concept design for and setting up of an IT organization for a newly founded energy supplier, carve-out and migration of parts of the main company, establishment of IT management
International Life Science Provider

Agile Software Development

Concept design for and implementation of agile software development (Scrum), GAMP-compliant development methods in a regulated IT environment and product-related development areas
International Building Materials Group

Carve-Out

Sale of a part of the company which was 100% supplied by Group IT, management of carve-out and IT development for sold company segment as Interim CIO, integration of IT into the new US parent company
International Standardization Body

IT Service Management

Optimization of the existing IT service management, review and redefinition of the IT service catalogue, development of a commercial control system for ITSM, implementation of control of the SAP system
European Furniture Group

Stabilization of at-risk IT Projects, Optimization of Management Structures

Assistance for the CIO, supervision of failing SAP projects, support with a requirements profile for sales and production in other European countries, facilitation of management committees
International Banking Group

IT Infrastructure Outsourcing

Preparation of a global sourcing strategy, the definition of system architecture, selection of providers, contract negotiations, transition/transformation, implementation of provider controlling
Foodstuff Manufacturer

360° Analysis

Analysis of IT organisation, processes and systems (focus on SAP), identification and evaluation of digital trends in this market segment, generation of future IT and digitisation strategy, catalogue of measures and roadmap
Federal State Data Centre

Analysis of IT Service Management

Analysis of the existing IT service management including service catalogue, service processes, organizational structure, costs and revenue for individual IT services, creation of an optimization concept
Federal State Data Centre

Introduction of IT Service Management

Concept design for and setting up of a service-orientated service portfolio, establishment of a control system, adjustment of the underlying organizational structure, implementation of the processes in the SAP system
Federal State Data Centre

Federal State-wide IT Management

Concept design for and implementation of a comprehensive control system for the IT centre of a German federal state, particularly the definition of services, financial mapping and reporting for the federal state authorities
Supply and Disposal Company

IT Strategy

Facilitation and support for the strategy process, formulation of a strategy to redesign industry-specific solutions, requirements analysis, feasibility study and evaluation, development of a transformation roadmap
International Medical Company

Introduction of IT Service Management

Concept design for future IT service management processes, selection of a platform, installation planning, support for the implementation and go-live of the ITSM system
German Retail Enterprise

Repositioning of Outsourcing and Restructuring

Replacement of supplier contracts with previous outsourcing companies, which were concluded under adverse conditions, drawing up of new contracts with other partners, introduction of program management
International Printer Manufacturer

360° Analysis

Review of European IT organisation, processes and systems, evaluation of digital transformation trends in this market segment, evaluation of maturity levels in individual areas, preparation of potential optimisations and catalogue of measures
Consumer Goods Manufacturer

Advisory

Support to management during the digital transformation of the company group, specification and implementation of strategic IT and digitisation projects, restructuring of underlying IT, support for selected projects
International Printer Manufacturer

360° Analysis

Review of European IT organisation, processes and systems, evaluation of digital transformation trends in this market segment, evaluation of maturity levels in individual areas, preparation of potential optimisations and catalogue of measures
Supply and Disposal Utility Company

Optimization of IT Service Management

Concept design for and implementation of IT service management for all IT-related project and operational processes, including the mapping of clearing processes and control processes in the SAP system
Foodstuff Manufacturer

Project Review

Review of a strategic project in New Finance, the scope of the project, time and budget planning, suppliers’ offers, identification and implementation of potential optimisations, project support
Show More
Show less

Core Team