Sector Expertise

Technology, Media & Telecommunications

The Technology, Media & Telecommunications (TMT) sector is the driving force behind digital transformation. Cloud computing, robotics, new content formats and high-speed networks are just a few of the innovations in this area. The speed of innovation in this sector, however, also requires companies to adjust their own business models and processes continuously. These adjustments are simply not possible without the use of innovative technologies. We help our clients to use these technologies in such a way that they ensure their innovative strength in a sustainable manner.

Success Stories

IT Provider

Interim Manager – IT Infrastructure

Interim management of infrastructure area, analysis and optimisation of IT management processes and organisation in this area, Enterprise Architecture optimisation
Federal State Data Centre

IT Project Controlling

Setting up of a system of planning, budgeting and controlling for all IT projects in the organisation, including comprehensive project reporting and project risk management
Public IT Services Provider

Support for IT Restructuring

Advising the company management on stabilizing and realigning a major IT service provider, optimization of governance structures and development of management principles
Federal State Company

IT Controlling

Support for the CIO/CFO in the setting up of a commercial control system for the company, mapping of the controlling processes in the SAP system, implementation of an indicator system (KPI) and a balanced scorecard
Federal State Data Centre

Federal State-wide IT Management

Concept design for and implementation of a comprehensive control system for the IT centre of a German federal state, particularly the definition of services, financial mapping and reporting for the federal state authorities
Federal State Ministry

Federal State-wide IT Controlling

Setting up of IT controlling for federal state-wide IT activities, particularly budget management, provider management, project controlling and control of the federal state date centre
IT Services Provider

External Data Protection Officer

Appointment of an external data protection officer for a data centre operator, survey of all processes involving personal data with a risk analysis and recommendations for the company management, contact person for customers
International Telecommunication Company

Global IT Financial Management

Restructuring of the financial accounting processes for internal IT services, concept design for a company-wide planning and reporting system, mapping in the SAP system
International Telecommunication Company

IT Cost Optimisation

Analysis of global IT costs for each business area, correlation of costs and user requirements, analysis of internal clearing processes, determination of potential optimization measures
Printing Services Provider

Data Centre Consolidation

Consultancy for the consolidation of two data centres, harmonisation of technology platforms, Enterprise Architecture, integration of management processes and organisation, support during implementation
International Media Company

SAP Installation

Project management for eCommerce and SAP-CRM, replacement of a proprietary ERP system, requirements analysis, concept design for a target architecture, implementation and successful go-live
Media Services Provider

SAP Licence Consultancy

Review of existing SAP licence situation, optimisation of certification, incorporation of future licensing requirements, preparation of negotiation strategy, support during negotiations
Federal State Data Centre

Introduction of IT Service Management

Concept design for and setting up of a service-orientated service portfolio, establishment of a control system, adjustment of the underlying organizational structure, implementation of the processes in the SAP system
Federal State Data Centre

IT Strategy

Support for the strategy process with the drawing up of cause-effect chains for all business processes at the company (demand-to-delivery), definition of an ideal service structure and control model
Federal State Data Centre

Analysis of IT Service Management

Analysis of the existing IT service management including service catalogue, service processes, organizational structure, costs and revenue for individual IT services, creation of an optimization concept
Telecommunication Company

Collaboration Platform

Replacement of a messaging platform, system analysis, migration and roll-out planning, concept design for and realization of a Customer Relationship Management solution for worldwide sales support
International Standardization Body

IT Service Management

Optimization of the existing IT service management, review and redefinition of the IT service catalogue, development of a commercial control system for ITSM, implementation of control of the SAP system
International Standardization Body

Analysis of IT Service Management

Analysis of all processes relating to IT service management, distribution of tasks in the IT area, review of the IT service catalogue, analysis of the commercial control system, creation of a catalogue of optimization activities for more efficient use of IT budgets
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Core Team