IT Provider
Interim Manager – IT Infrastructure
				Interim management of infrastructure area, analysis and optimisation of IT management processes and organisation in this area, Enterprise Architecture optimisation
 
Federal State Data Centre
IT Project Controlling
				Setting up of a system of planning, budgeting and controlling for all IT projects in the organisation, including comprehensive project reporting and project risk management
 
Public IT Services Provider
Support for IT Restructuring
				Advising the company management on stabilizing and realigning a major IT service provider, optimization of governance structures and development of management principles
 
Federal State Company
IT Controlling
				Support for the CIO/CFO in the setting up of a commercial control system for the company, mapping of the controlling processes in the SAP system, implementation of an indicator system (KPI) and a balanced scorecard
 
Federal State Data Centre
Federal State-wide IT Management
				Concept design for and implementation of a comprehensive control system for the IT centre of a German federal state, particularly the definition of services, financial mapping and reporting for the federal state authorities
 
Federal State Ministry
Federal State-wide IT Controlling
				Setting up of IT controlling for federal state-wide IT activities, particularly budget management, provider management, project controlling and control of the federal state date centre
 
IT Services Provider
External Data Protection Officer
				Appointment of an external data protection officer for a data centre operator, survey of all processes involving personal data with a risk analysis and recommendations for the company management, contact person for customers
 
International Telecommunication Company
Global IT Financial Management
				Restructuring of the financial accounting processes for internal IT services, concept design for a company-wide planning and reporting system, mapping in the SAP system
 
International Telecommunication Company
IT Cost Optimisation
				Analysis of global IT costs for each business area, correlation of costs and user requirements, analysis of internal clearing processes, determination of potential optimization measures
 
Printing Services Provider
Data Centre Consolidation
				Consultancy for the consolidation of two data centres, harmonisation of technology platforms, Enterprise Architecture, integration of management processes and organisation, support during implementation
 
International Media Company
SAP Installation
				Project management for eCommerce and SAP-CRM, replacement of a proprietary ERP system, requirements analysis, concept design for a target architecture, implementation and successful go-live
 
Media Services Provider
SAP Licence Consultancy
				Review of existing SAP licence situation, optimisation of certification, incorporation of future licensing requirements, preparation of negotiation strategy, support during negotiations
 
Federal State Data Centre
Introduction of IT Service Management
				Concept design for and setting up of a service-orientated service portfolio, establishment of a control system, adjustment of the underlying organizational structure, implementation of the processes in the SAP system
 
Federal State Data Centre
IT Strategy
				Support for the strategy process with the drawing up of cause-effect chains for all business processes at the company (demand-to-delivery), definition of an ideal service structure and control model
 
Federal State Data Centre
Analysis of IT Service Management
				Analysis of the existing IT service management including service catalogue, service processes, organizational structure, costs and revenue for individual IT services, creation of an optimization concept
 
Telecommunication Company
Collaboration Platform
				Replacement of a messaging platform, system analysis, migration and roll-out planning, concept design for and realization of a Customer Relationship Management solution for worldwide sales support
 
International Standardization Body
IT Service Management
				Optimization of the existing IT service management, review and redefinition of the IT service catalogue, development of a commercial control system for ITSM, implementation of control of the SAP system
 
International Standardization Body
Analysis of IT Service Management
				Analysis of all processes relating to IT service management, distribution of tasks in the IT area, review of the IT service catalogue, analysis of the commercial control system, creation of a catalogue of optimization activities for more efficient use of IT budgets